Domestic Violence
Information and services for those facing domestic violence including shelters.
ARCH (Abuse and Rape Crisis Hotline)
(Springfield)
1.800.796.8711
413.733.7100 (24 hour service)
Child Abuse and Neglect Hotline
1-800-792-5200
Hotline provides 24/7 services. Provides info and referrals for DSS from 9am-5pm and after hours (5pm-9am) is a crisis hotline for DSS. Primarily used to file 51 A reports.
Gay Men’s Domestic Violence Project
PMB 131, 955 Massachusetts Ave., Cambridge, MA 02139
Main # 1-617-354-6056
Crisis # 1-800-832-1901
- 24 hour crisis line, monitored by trained volunteers and staff
- Emergency Safe Home, free of charge
- Call for support, emergency housing, referrals, education and information
- Community education and direct services for gay, bisexual, and transgender male victims/survivors of domestic violence
- Free and confidential
Massachusettes Society for the Prevention of Cruelty to Children (MSPCC)
1-800-442-3035
Monday-Friday 9:00 am-5:00pm
Protective child welfare agency: provides info and referrals, adolescent parent services, and family advocacy services.
New England Learning Center for Women in Transition (NELCWIT)
24-hour crisis hotline: 413-772-0806 TTY
Toll Free: 1-888-249-0806 TTY
Linea calor en español (lunes-viernes, 12-5 p.m.): 1-800-223-5001, 1-800-688-4889 TTY
Greenfield (Main Office): 10 Park Street, Greenfield, MA 01301, 1-413-772-0871
Athol: 312 Main Street, Athol, 1-978-249-2938
Orange: 34 North Main Street, Orange, 1-978-544-0270
Long Avenue Programs: 17 Long Avenue, Greenfield MA 01301, 1- 13-772-2414
- Crisis counseling and advocacy
- 18 bed confidential shelter for women and children escaping domestic violence
- Counseling and advocacy for children who have witnessed violence
- Legal advocacy, including assistance with restraining orders
- Support groups on topics such as relationship issues and assertiveness
- Domestic Violence Intervention Project works in conjunction with police departments to provide support at night and on weekends for domestic violence victims
- Survivors' Project offers a community of support for survivors of abuse and their allies
- Trainings and workshops on teen dating violence, healthy relationships, domestic violence, and sexual assault to community groups such as high school and middle school classes, professional organizations, churches, and civic groups
- Assistance to communities and groups that have experienced violence or other tragedies
Parental Stress Hotline
1-800-632-8188
24/7
Support and referral for parents with children of any age, as well as for other family members, care givers, friends, and relatives.
Safe-Link
1-877-785-2020
1-877-521-2601 (TTY)
- 24 hour live response in English, Español, and TTY. Translation into 140 languages
- Crisis prevention, safety planning, support, information and referrals
- Access to emergency shelter statewide
- All calls are confidential
- Offers a transitional living program and adolescent transitional living program
Safe Passage
42 Center St., Suite G, Northampton, MA 01060
Main # 1-413-586-1125
Crisis# 1-413-586-5066
Toll- free hotline# 1-888-345-5282
- Domestic violence support
- Free and confidential
- Available in English and Spanish
- Crisis support, individual counseling, support groups, advocacy, disability services
- Safe house
- Referrals/resources
- Court-based advocacy, legal service
- Safety plan for animals
Womanshelter / Compañeras
24 Hour hotline:1-877-538-9717
To contact the shelter online and confidentially, fill out the form here:
http://www.womanshelter.org/contactus.html
- Emergency shelter
- Individual counseling
- Support groups in English and en español
- Medical, financial and housing advocacy
- In-court legal advocates • Comprehensive teen services
- Child advocacy and programming
- Community education
- Information and referrals
Safety Plan
Restraining Orders